Digital employee for Online Retail and Fashion
Meet Emma.
The one who answers every customer, even after closing.
Emma answers your customers on the phone, on your website, and in messages, around the clock. A person from Cadre sets her up for your shop or brand in days.
- 24/7 always on, day and night
- In seconds every enquiry answered
- Multilingual in your customers' languages
- GDPR EU-native, private by design
Online Retail and Fashion
Ready to start
Emma is ready to take on your shop or fashion brand. A person from Cadre sets her up with you and checks every step before she answers her first customer.
Emma will grow your shop, and run it
Grow
She looks at where your shop stands and does the work to bring customers in.
Invites past customers back when a new collection lands or a season turns
Asks happy customers for a review at the right moment
Gets your shop found and recommended in AI search, not just Google
Prepares outreach when you have news, like a sale or a drop, and sends it at the level you set
Run
And she runs your customer desk, around the clock.
Answers questions about sizes, stock, opening hours, and returns
Books fittings, personal shopping, and click-and-collect pickups
Catches the enquiries that arrive after closing
Speaks your customers' languages
See how a lost cart comes back
Emma starts with the customers you already have. She keeps your list GDPR-safe, finds the carts and customers that went quiet, and writes to them in their language. No ads, no bought lists. Just your own customers coming back.
Every message is GDPR compliant: Emma only contacts customers who may be contacted, and every message has an easy opt-out.
Emma notices
Nora left a full cart on Tuesday and never checked out.
She watches your own store data, nothing else.
Emma reaches out
A short note with the cart saved and a question: anything unclear?
Helpful, not pushy, and in Nora's language.
Email · the lead channel
Hi Nora, you left a few things in your cart at Sample Store.
We saved it for you. If anything was unclear, reply and I will help.
Unsubscribe any time, in one click
SMS · with opt-in
Email first. SMS for customers who asked for it.
Nora completes
One tap back into a saved cart.
Questions get a real answer in seconds, day or night.
Confirmation sent, reminder the day before.
The order ships
The order lands in your shop dashboard.
You see it in the tools you already use.
Hear Emma, then see the order land
A short example call. Emma is clear, calm, and easy to understand.
1 · On the phone
Example call. Emma answers in your customers' languages.
2 · In your calendar
Build your demo
Hear Emma answer a customer after closing.
Your shop's name or your web address, either on its own. Emma reads what is public there and answers a customer in the words your shop already uses, so you hear it before you set anything up.
Sample. Nothing here was read from your website. Only your business name changes. With the live build switched on, the answers, the voice and the screenshot all come from your own site.
- No credit card, and no account until you have heard it.
- The sample takes a few seconds.
- You keep your existing number.
Your greeting appears here once you build it.
Nothing plays yet. Build the demo and the greeting arrives in this frame.
Build your demo
Building your demo
The sample takes a few seconds. Stay on this page while it works.
Sample. Nothing here was read from your website. Only your business name changes. With the live build switched on, the answers, the voice and the screenshot all come from your own site.
Step 1 of 5. Opening the sample.
- Opening the sample
- Putting your business name on it
- Loading the example answers
- Loading the example greeting
- Sample ready
This is taking longer than usual. You can keep waiting, or tell us where to send it and we will follow up with your demo.
Your demo
Your demo is ready
Sample. Nothing here was read from your website. Only your business name changes. With the live build switched on, the answers, the voice and the screenshot all come from your own site.
Your website could not be read. Sites block automated readers for ordinary reasons. What follows is a general demo rather than one built from your pages. The greeting is yours: it names your business. Onboarding is how it learns a business whose site it cannot read.
It answers in two places, from one knowledge bank.
The same employee picks up your phone and answers on your website. Both read the same knowledge bank of your business, so a caller and a visitor are told the same thing.
When you are busy, and after you close
The greeting it would say
The spoken greeting comes from a live run.
- Emma
It answers from your knowledge bank.
On your website, while you get on with the work
The same employee, answering as a chat on your own pages. Website chat is part of Run.
No page was opened.
- From your knowledge bank:
This sample does not answer questions. On a live run, this box answers from your own website.
It answers from the same knowledge bank.
One knowledge bank, behind both
A private knowledge bank of your business, smarter every month, and it never leaves you.
What it learned from your website
Read just now, with nothing asked of you.
Your website gave it little to read. Onboarding is where the rest comes from.
What onboarding adds
The things no website states. We put them in with you.
- Your prices, including the ones you do not publish.
- Your calendar, and the times that are really free.
- Your booking rules: how long a job takes, what needs a deposit, what you never book back to back.
- Who does what, so a caller reaches the right person.
- Which calls come straight to you, and which it handles on its own.
- The answers you give on the phone every day that appear nowhere on your site.
Recommended next move
We could not build it just now
Sample. Nothing here was read from your website. Only your business name changes. With the live build switched on, the answers, the voice and the screenshot all come from your own site.
Something went wrong on our side and the build did not finish. Sorry about that. Tell us your business and we will build the demo by hand and send it to you.
Nothing was built, so there is no greeting to play.
You see everything she does
The platform comes with every plan. It is the window into her work, open whenever you want to look.
- Know
- Front desk
- Growth
Live activity
-
Live activity, any time
Carts, questions, and win-back campaigns as they happen.
-
A monthly report from your Cadre lead
Plain language: what worked, where you are losing customers, and the next move.
-
Autonomy you set and change any time
You choose what Emma does on her own, and you can change it whenever you like.
From searched to sold
Half of Get Found is being found. The other half is answering before the customer clicks away.
When they ask an AI
Which shop delivers good coffee gear in Luxembourg?
Sample Store in Luxembourg stocks coffee gear and delivers locally. Their team answers questions about a product before you order.
Where you rank
On your website
The ranking work
- See where you rank for the searches that matter
- We study what the businesses above you do well, and use it
- You see the progress every month
- We do not promise rankings
On your own website
- The same employee answers on your own website, in your customers' languages, day and night
- A visitor gets an answer at once, and the enquiry lands in your diary, not in a voicemail.
Why hire Emma, not another person
| Emma | A new hire | |
|---|---|---|
| Autonomous, at the level you set | She runs routine work on her own. You decide what she does without sign-off, and you can change it any time. | Needs managing |
| Always on | Evenings, Sundays, and sale season. She never misses a customer and never takes a day off. | Working hours |
| Multilingual | Fluent in your customers' languages. In Luxembourg that usually means French, German, Luxembourgish and English. | Usually one or two languages |
| GDPR native | Built to European rules from the ground up. Your data never leaves Europe. | Training needed |
| Yours alone | She learns your shop and only your shop. Her memory is never shared, and the longer she works with you, the smarter she gets. | Learns, then may leave |
| Tells you what to do next | She watches your enquiries and your quiet periods, spots the customers drifting away, and tells you the next move. | You ask, they check |
Where Emma steps in
After closing
She answers the questions that arrive in the evening, so the sale does not go to whoever is still open online.
Sizes and stock
She answers size, fit, and availability questions in chat and messages, with what you stocked her with.
Fittings and appointments
She books fittings, personal shopping, and click-and-collect pickups into your calendar.
Lapsed customers
She invites past customers back when a new collection lands or their season comes around.
Launches and sales
She tells the right customers when you have news, at the level you set.
Reviews
She asks happy customers for a review while the purchase is still fresh.
Up and running in days, not months
Emma plugs into the tools you already use and gets to work almost right away.
We connect
We plug Emma into your shop, your email, and your website chat.
Quick setup
We connect Emma to your shop and your email. You are up and running in days, not months.
Your calendar
She books fittings and pickups into your calendar, and respects your opening hours.
Emma learns your business
She learns your products, your delivery times, your returns policy, and your tone.
GDPR native
Your data stays in Europe and is never used to train a shared model.
How we keep you compliant →You go live
Days, not months. A person from Cadre checks every step.
Clearly disclosed
Emma always tells customers she is an AI, as European AI rules require.
See pricing →Your control tower switches on
You get the Platform from day one: live activity, what Emma is working on, and your monthly report. Nothing runs in the dark.
- Know
- Front desk
- Growth
Live activity
Questions about Emma
How fast can Emma start?
Setup takes days, not months. We connect your phone, your website, and the tools you already use, and a person from Cadre checks every step before Emma answers her first customer.
How does Emma learn my shop?
Emma runs on the same system as Clara, tuned to retail. She learns your range, your sizes, your seasons, and the way you talk to your customers. And she keeps learning: the longer she works with you, the better she knows your shop.
What does Emma cost?
Emma uses the same plans as our other employees, so you can choose Run, Grow, or the full employee. We agree the numbers with you before anything goes live. See the pricing page for current plans.
Is my customers' data safe?
Yes. Emma is built to European rules. Your data and your customers' details stay in Europe and are never used to train a shared model.
Same clear terms as Clara: we agree the numbers with you up front, and you can stop any time.
Hire Emma for your shop
Tell us about your shop or brand and we will set Emma up in days. You keep her only if she delivers.